Your Privacy
FPV Australia is an Australian owned and operated, family business, of which the legal entity is Hardworking Software Pty Ltd. (ABN 71 095 721 403) – We also trade as Mongrel Gear and FPVAg.
FPV Australia is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By enrolling in training with FPV Australia, you acknowledge and agree that FPV Australia may collect, use, and disclose your personal information where reasonably necessary to deliver, administer, assess, certify, or recognise your training.
What information may be shared
This may include, but is not limited to:
- Your name and contact details
- Date of birth and identification details (where required)
- Training enrolment, attendance, assessment, and completion records
- Certification, accreditation, or licensing outcomes
Who information may be shared with
Your information may be shared with third parties who require it to support or complete your training, including:
Registered Training Organisations (RTOs) and training partners
- Regulatory bodies, aviation authorities, or industry organisations such as, Civil Aviation Safety Authority
- Assessors, examiners, or instructors
- Certification, licensing, or accreditation providers
- Government agencies where required by law
Purpose of disclosure
Your information will only be disclosed:
- For purposes directly related to your training and certification
- Where it is reasonably necessary for compliance, verification, or regulatory obligations
- Where required or authorised by law
FPV Australia will take reasonable steps to ensure that any third party receiving your information handles it securely and in accordance with applicable privacy laws.
You may request access to, or correction of, your personal information at any time by contacting FPV Australia.
Refund Policy
Hardware and Equipment
FPV Australia prides itself on customer satisfaction. You will be entitled to all of your consumer rights for hardware and equipment – No questions asked.
Courses and Training
FPV Australia’s refund policy is a simple one. If you are not satisfied that we have delivered our training at a satisfactory level, then we will simply refund you in full!
Should you wish to cancel your training prior to it’s commencement, you can do so for a full refund. *Conditions Apply.
If you have started your training, and need to cancel, please contact us so that we can arrange the cancellation. Please engage us – we are always happy to help.
CLICK HERE for our complete Terms and Conditions.
